Drift is winding down. Your conversations don’t have to.
Clari + Salesloft announced the gradual sunset of Drift on March 5, 2026 and are pointing customers to 1mind. If you would rather keep humans in the loop — live chat, video and AI on one platform with unlimited seats — Captiwate is built for the switch.
Where Captiwate is different
One product, one roadmap
Drift became a feature inside a larger revenue suite, and on March 5, 2026 Clari + Salesloft announced its gradual sunset in favour of 1mind. Captiwate is the whole company: live chat, video, AI chat, visitor identification and scheduling are one product with one roadmap, not a line item that can be retired.
Humans and AI, not AI only
The path Salesloft points Drift customers to is an AI chat agent. Captiwate runs AI chat 24/7 too — and hands off to a human rep for a live chat, a video call or a co-browsing session the moment a high-intent visitor deserves one.
Published prices, unlimited seats
Drift’s pricing page now redirects to Salesloft and lists no prices. Captiwate publishes its plans: from $15,000/year on monthly visitors, with unlimited seats, conversations and identified companies — so the whole team can pick up conversations without a per-seat bill.
Feature comparison: Captiwate vs Drift
Drift defined conversational marketing. Its public pages now describe a transition to 1mind’s AI chat agents inside Salesloft, so this table compares what each vendor publishes today.
| Feature | Captiwate | Drift |
|---|---|---|
| Product status | Actively developed, independent | Gradual sunset announced March 5, 2026; 1mind named successor |
| Live chat with a human rep | Included | Being wound down |
| AI chat, 24/7 | Included | Via 1mind (successor) |
| Live video calls & co-browsing | Included | Not listed publicly |
| Company + person-level visitor identification | Included | Not listed publicly |
| Lead qualification & routing | Included | Preset questions, routes high-intent visitors |
| Scheduling & click-to-meet | Included | Not listed publicly |
| CRM & alerts | HubSpot, Salesforce two-way; Slack, Teams | Signals into Salesloft; others not listed publicly |
| Pricing | Published — from $15,000/year, unlimited seats | Not listed publicly (pricing page redirects to Salesloft) |
| Compliance | SOC 2 Type II, ISO 27001, GDPR, CCPA | Not listed publicly |
Swipe sideways to see both columns →
Last verified: 2026-09-03 against drift.com/pricing and drift.com (both redirect to salesloft.com/platform/drift) and Salesloft’s newsroom announcement of the 1mind partnership. “Not listed publicly” means the capability is not described on those pages today; Drift’s help-center pricing articles could not be read. Captiwate facts from captiwate.com/pricing.
Pricing: a quote vs. a number
Drift never published a price list, and today its pricing page redirects to Salesloft. Captiwate’s plans are public: one number — your monthly visitors — with nothing metered on top.
- Grow: $15,000/year, up to 20,000 monthly visitors
- Scale: $30,000/year, 20,000–100,000 monthly visitors
- Unlimited: Custom, 100,000+ monthly visitors
Billed annually. Unlimited seats, conversations, identified companies and co-browsing on every plan.
- Public price list: none — drift.com/pricing redirects to salesloft.com/platform/drift
- Tiers: Premium, Advanced, Enterprise per Salesloft’s Drift pricing FAQ — prices quote-based, not listed publicly
- Status: gradual sunset announced March 5, 2026; existing clients referred to 1mind
- Seats, terms, trial: not listed publicly
Verified 2026-09-03 against salesloft.com/platform/drift and the Salesloft newsroom. If you have a current Drift quote, bring it to the demo and we will map it to a Captiwate plan.
Which one fits your motion?
Drift customers have a choice to make. Pick by how you want conversations handled on your site.
“One thing that should get any business excited about Captiwate is when there is a call coming from a visitor. A user is calling the website — that is pretty cool, and that is the dopamine hit.”
Frequently asked questions
Is Drift being shut down?
Per Salesloft’s newsroom (March 5, 2026), Clari + Salesloft are gradually sunsetting Drift’s conversational marketing solution as part of an exclusive partnership with 1mind, and “will refer existing Drift clients to 1mind as the successor”. The Salesloft Drift page reads “We’ve transitioned from Drift to 1mind”. No end-of-life date was published as of 2026-09-03.
Can I migrate from Drift to Captiwate?
Yes. Captiwate takes care of teams coming from Drift financially and during the move. Setup is a single JavaScript snippet; from there you connect HubSpot or Salesforce, point alerts at Slack or Teams, rebuild your qualification and routing as automation flows and train AI chat on your site. Bring your current Drift playbooks and routing rules to a 30-minute walkthrough on your own website and leave with a plan.
How does Drift pricing compare to Captiwate’s?
Drift does not list prices publicly: drift.com/pricing redirects to Salesloft’s Drift page, which shows no plans or prices. Captiwate publishes its pricing: annual plans on monthly visitors — Grow is $15,000/year up to 20,000 visitors, Scale is $30,000/year up to 100,000, Unlimited is custom — with unlimited seats, conversations and identified companies included.
Is Captiwate GDPR / CCPA compliant?
Yes. Captiwate is GDPR and CCPA compliant, SOC 2 Type II and ISO 27001 certified, and offers customizable data-privacy options to meet the specific needs of your customers. Custom data residency is available on the Unlimited plan.
Do I need both Drift and Captiwate during the transition?
You can run both while you switch, but most teams cut over in one go to avoid two chat widgets on the same pages. Captiwate covers what Drift did on the website — chat, qualification, routing, meeting booking — plus video, co-browsing and visitor identification, so there is rarely a reason to keep Drift running once Captiwate is live.
Does Captiwate have an AI chat agent like 1mind?
Yes. AI chat is included on every plan and runs 24/7, answering questions, qualifying visitors and booking meetings. The difference is the hand-off: when a high-intent visitor is on the page, a human rep can take over in chat, on a video call or in a co-browsing session.
Is there a free trial?
No, a free trial is not available today. We offer a fully customized demo built around your website, so you can see how Captiwate would work on your live site before committing.
Want the numbers first? See pricing →
Switching from Drift? Migration included.
We take care of teams coming from Drift — financially and during the move. Bring your current playbooks, routing rules and CRM setup to a 30-minute walkthrough on your own website and leave with a plan.
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