Simple. Traffic-based.
Unlimited
everything.
Pay for the size of your funnel — not the size of your team. Unlimited seats, unlimited conversations, unlimited identified companies. Pricing only changes when your traffic grows.
Grow
For early-stage and growing B2B teams
- Live Video & Chat — unlimited
- AI Chat — 24/7
- Visitor Identification & Intent Detection
- Scheduling & Click-to-Meet
- Co-Browsing
- Traffic Segmenting
- Automation Flows
- CRM Sync — HubSpot, Salesforce
- Integrations — Slack, Teams, Google Cal, Outlook, Zoom & more
- Standard onboarding & email support
Scale
For volume inbound, ABM, and PLG teams
- SDR Leaderboard
- Advanced Automation Flows
- Advanced Traffic Segmenting — ABM tiering
- Lead routing rules
- Custom support channel
- Priority onboarding
- Quarterly business reviews
Unlimited
For enterprise and high-volume teams
- Unlimited monthly visitors
- SSO / SAML
- Custom data residency
- Custom SLA & uptime guarantees
- Dedicated account manager
- Custom integrations
- Security questionnaire & DPA support
- Enhanced training & enablement
Not sure which band you're in? We'll look at your traffic together →
500+ B2B websites use Captiwate to increase conversions
Every plan is unlimited where it counts
Included in every plan
All three plans come with everything you need to convert website traffic into pipeline. No add-ons. No surprises.
Unlimited calls & chats
Live video calls and AI chat conversations with no caps. Engage every visitor, every time — voice and text included on every plan.
Live video calling
Inbound video calls trigger the moment a high-intent visitor lands on your pricing or product page. 3–5× higher demo booking rates with no friction.
Unlimited co-browsing
Guide prospects through your product live with co-browsing. No downloads, no friction. Run as many sessions as you want, on any plan.
CRM sync
Native sync with HubSpot and Salesforce. Conversations, identified companies, intent signals, and meeting bookings flow into your CRM automatically.
Easy implementation
One JavaScript snippet — like Google Analytics. No engineering team required. Most customers are live the same day.
Enterprise-grade security
SOC 2 Type II and ISO 27001 certified; GDPR and CCPA compliant. Customizable data privacy options to meet your customers' specific requirements.
GDPR · CCPA Compare plans, line by line
The platform is identical on every plan — the differences are scale, automation depth, and enterprise controls.
Swipe the table to compare all three plans →
| Grow $15,000 / yr | Scale $30,000 / yr | Unlimited Custom | |
|---|---|---|---|
| Platform | |||
| Monthly visitors | Up to 20,000 | 20,000 – 100,000 | Unlimited |
| Seats & conversations | Unlimited | Unlimited | Unlimited |
| Live Video & Chat | Included | Included | Included |
| AI Chat, 24/7 | Included | Included | Included |
| Visitor Identification & Intent Detection | Included | Included | Included |
| Scheduling & Click-to-Meet | Included | Included | Included |
| Co-Browsing | Included | Included | Included |
| CRM Sync — HubSpot, Salesforce | Included | Included | Included |
| Integrations — Slack, Teams, calendars, Zoom | Included | Included | Included |
| Scale & automation | |||
| Traffic Segmenting | Standard | Advanced · ABM tiering | Advanced · ABM tiering |
| Automation Flows | Standard | Advanced | Advanced |
| SDR Leaderboard | — | Included | Included |
| Lead routing rules | — | Included | Included |
| Enterprise & security | |||
| SSO / SAML | — | — | Included |
| Custom data residency | — | — | Included |
| Custom SLA & uptime guarantees | — | — | Included |
| Custom integrations | — | — | Included |
| Security questionnaire & DPA support | — | — | Included |
| Support & success | |||
| Onboarding | Standard | Priority | Priority |
| Support | Custom support channel | Dedicated account manager | |
| Quarterly business reviews | — | Included | Included |
| Enhanced training & enablement | — | — | Included |
| Book a demo | Book a demo | Book a demo | |
Pricing that scales with your funnel, not your headcount
Count your monthly visitors
Your plan maps to one number: website traffic. Not seats, not conversations, not identified companies — just the size of your funnel.
Everything ships on day one
Every plan gets the full engagement platform — live video, AI chat, visitor ID, scheduling, co-browsing, CRM sync. No add-ons, no surprise line items.
Grow without renegotiating
Add reps, run more conversations, identify more companies — your price never moves. It only changes when your traffic band does.
On Qualified, Drift, or Warmly? We'll take care of you.
Switching teams are taken care of both financially and during migration. We don't want to see anyone's GTM workflow compromised by an end-of-life or platform change.
Talk to us about switchingFrequently asked questions
How is Captiwate priced?
Captiwate is priced based on your website's monthly visitor volume — not per seat, not per conversation, not per identified company. This means your cost is predictable and scales with your business, not with how many people use the platform internally.
What's included in every plan?
Every plan includes unlimited seats, unlimited live video calls, unlimited AI chat conversations, unlimited identified companies, unlimited co-browsing sessions, CRM sync (HubSpot, Salesforce), integrations (Slack, Microsoft Teams, Google Calendar, Outlook Calendar, Zoom), real-time alerts, and full security compliance — Captiwate is SOC 2 Type II and ISO 27001 certified, and GDPR and CCPA compliant.
Do I need a developer to implement Captiwate?
No. Adding Captiwate to your website is a single JavaScript snippet, similar to Google Analytics. Our team handles the full setup. Most customers are live within minutes with no engineering resources required.
Do you have a free trial?
No, a free trial is not available today. We do offer a fully customized demo built around your website so you can experience how Captiwate would work on your live site before committing.
We're currently on Qualified / Drift / Warmly. Can you help us switch?
Yes. Captiwate is fully committed to making sure teams currently on Qualified, Drift, or Warmly are taken care of — both financially and during migration. We don't want to see anyone's GTM workflow compromised by an end-of-life or platform change.
What results can we expect?
Based on outcomes across our customer base: 3–5× higher demo booking rates from inbound traffic, 60% lower no-show rates with one-click scheduling, shorter sales cycles, and significantly higher engagement than form-and-wait inbound flows.
Ready to convert more of your website visitors?
See a demo built around your own website — and exactly which plan fits your traffic.
Book a demo