Captiwate vs 1mind

Keep humans at the helm — with AI on the night shift

1mind deploys photorealistic AI “Superhumans” that qualify, demo and close on your website and join your video calls. Captiwate identifies the visitor and then puts a real rep on the chat, the call or the video — with AI chat covering the hours nobody is online.

Captiwate Sales-first
1mind
Live video & chat with visitors
Account + person-level visitor ID
Unlimited seats, one price
Full comparison below ↓
🧑‍💻 Humans at the helm
💰 One published price

Where Captiwate is different

A real person answers

1mind’s bet is that a photorealistic AI “Superhuman” should run the whole inbound conversation — qualify, demo, handle objections, close — and loop in a human only “at the moments where a human meaningfully changes the outcome”. Captiwate runs it the other way round: it identifies the visitor, then your rep picks up the chat, the call or the video call while the visitor is still on the page. AI chat covers the hours nobody is online.

Video with your rep, not an avatar

1mind puts an AI face on your landing pages and its Ride-Along agent joins your AEs’ Zoom, Teams and Meet calls as the technical voice. Captiwate’s video is a live call with a person on your team, started from the chat in one click, with co-browsing so the rep can walk the visitor through your product on the spot.

One published price, unlimited seats

1mind has no pricing page; its founder told TechCrunch that customers sign annual contracts and the average is six figures. Captiwate publishes its plans — from $15,000/year on monthly visitors — with unlimited seats, conversations and identified companies, so the whole team can pick up conversations without a per-seat bill.

Feature comparison: Captiwate vs 1mind

1mind sells AI agents that represent your brand end to end — on the website, on live calls, in the product and after the sale. Captiwate starts from who the visitor is and puts your team on the conversation, with AI chat as the fallback. This table compares what each vendor publishes today.

Feature Captiwate 1mind
Company-level visitor identification Included Not listed publicly
Person-level visitor identification Included Not listed publicly; the agent asks for identity once the buyer “signals readiness”
Live chat with a human rep Included Not listed publicly; AI agent leads, humans looped in at key moments
Live video call with a human rep Included AI avatar on the site; Ride-Along agent joins your AE’s Zoom / Teams / Meet calls
Co-browsing Included Not listed publicly
AI chat, 24/7 Included Photorealistic AI “Superhuman”
AI-led product demos & objection handling Human-led, via live video & co-browsing Included
AI sales engineer on live calls Not included Ride-Along Superhuman (early access)
Scheduling & click-to-meet Included Agent books meetings
Real-time Slack / Teams alerts Included Not listed publicly
HubSpot & Salesforce sync Two-way, every plan Salesforce, HubSpot, Marketo, Salesloft, Gong, Gainsight listed
Pricing model Monthly visitors — unlimited seats Custom quote, annual contract; no public price list
Compliance SOC 2 Type II, ISO 27001, GDPR, CCPA SOC 2 Type II, ISO 27001, ISO 42001, GDPR, CCPA, EU–US DPF
Free trial No — custom demo on your site No — demo request only
Starting price $15,000/year (Grow) Not listed publicly

Last verified: 2026-09-04 against 1mind.com, 1mind.com/use-cases, 1mind’s Data Transfer Impact Assessment (certifications), 1mind’s blog posts on the Ride-Along Superhuman and conversational marketing, and Salesloft’s newsroom announcement of the 1mind partnership. 1mind.com/pricing returns 404. “Not listed publicly” means the capability is not described on those pages today. Captiwate facts from captiwate.com/pricing.

Pricing: a quote vs. a number

1mind does not publish prices; you get a quote after a demo. Captiwate’s plans are public: one number — your monthly visitors — with nothing metered on top.

Captiwate
  • Grow: $15,000/year, up to 20,000 monthly visitors
  • Scale: $30,000/year, 20,000–100,000 monthly visitors
  • Unlimited: Custom, 100,000+ monthly visitors

Billed annually. Unlimited seats, conversations, identified companies and co-browsing on every plan.

1mind
  • Public price list: none — 1mind.com has no pricing page; every contract is a custom quote
  • Contract: annual. Founder Amanda Kahlow told TechCrunch (November 2025) that customers “all have annual contracts” and “the average contract is six figures”
  • Third-party estimates: roughly $100,000/year and up — from unaffiliated pricing guides, not confirmed by 1mind
  • Free trial, self-serve signup, seat limits: not listed publicly — “Get a Demo” only

Verified 2026-09-04 against 1mind.com and TechCrunch (November 10, 2025). If you have a current 1mind or Drift quote, bring it to the demo and we will map it to a Captiwate plan.

Which one fits your motion?

Both are serious products with a clear point of view. Pick by who you want talking to your buyers.

You want an AI avatar to run the whole inbound conversation — qualify, demo, price, close — without staffing it 1mind
You want a real rep to chat, call or video-call high-intent visitors while they’re still on the page Captiwate
You want an AI sales engineer sitting in on your AEs’ Zoom, Teams and Meet calls 1mind
You want to know which companies and people are on your site before anyone opens a chat Captiwate
You have a six-figure annual budget and are set up for a multi-week implementation 1mind
You want one published price, unlimited seats and a snippet that goes live in minutes Captiwate
Customer story · Salesforge

“One thing that should get any business excited about Captiwate is when there is a call coming from a visitor. A user is calling the website — that is pretty cool, and that is the dopamine hit.”

Frank Sondors
Frank Sondors
CEO, Salesforge
Read the story →

Frequently asked questions

Can I migrate from 1mind to Captiwate?

Yes. Captiwate takes care of teams coming from 1mind financially and during the move. Setup is a single JavaScript snippet; from there you connect HubSpot or Salesforce, point alerts at Slack or Teams, train AI chat on your site and decide which pages get a live human. Bring your current 1mind setup and the questions your agent handles today to a 30-minute walkthrough on your own website and leave with a plan.

I’m a Drift customer. Should I go to 1mind or Captiwate?

Salesloft named 1mind the successor for Drift on March 5, 2026, so 1mind is the default path: an AI agent runs the conversation and feeds signals into Salesloft. Captiwate is the other route. It covers what Drift did on the website — chat, qualification, routing, meeting booking — and adds visitor identification, live video and co-browsing with a human rep, with AI chat for off-hours. Pick 1mind if you want AI to own the conversation end to end inside Salesloft; pick Captiwate if you want your team on the conversation with a published price and unlimited seats.

How does 1mind pricing compare to Captiwate’s?

1mind does not list prices: 1mind.com has no pricing page and contracts are quoted per customer. Its founder told TechCrunch in November 2025 that customers sign annual contracts and the average contract is six figures; third-party guides put the floor around $100,000/year, which 1mind has not confirmed. Captiwate publishes its pricing: annual plans on monthly visitors — Grow is $15,000/year up to 20,000 visitors, Scale is $30,000/year up to 100,000, Unlimited is custom — with unlimited seats, conversations and identified companies included.

Does Captiwate have an AI agent like 1mind’s Superhuman?

Captiwate includes AI chat on every plan; it runs 24/7, answers questions, qualifies visitors and books meetings. It is text chat, not a photorealistic avatar, and it does not run demos or join your sales calls the way 1mind’s Superhumans do. The trade is the hand-off: when a high-intent visitor is on the page, a person on your team takes over in chat, on a video call or in a co-browsing session, and the visitor knows they are talking to a human.

Is there a free trial?

No, a free trial is not available today. We offer a fully customized demo built around your website, so you can see how Captiwate would work on your live site before committing.

Do I need a developer to set up Captiwate?

No. Adding Captiwate is a single JavaScript snippet, similar to Google Analytics. Our team handles the full setup and most customers are live within minutes — no engineering resources required.

Want the numbers first? See pricing →

Switching from 1mind? Migration included.

We take care of teams coming from 1mind — financially and during the move. Bring your current setup to a 30-minute walkthrough on your own website and leave with a plan.

G2 4.8 on G2