Your CRM, your channels, your calendar — all in sync
Seamless integrations with your CRM and the rest of your stack. Conversations, contacts, transcripts, and bookings flow from Captiwate into HubSpot, Salesforce, Slack, Teams, your calendar, and Zoom — automatically.
CRM integrations
Every conversation, contact, and booking lands in the CRM your team already works in — automatically, and in both directions.
HubSpot
Automatically sync visitor data between Captiwate and HubSpot. Recognize returning visitors, track engagement history, and ensure all conversation data flows directly into your CRM for seamless follow-up.
Salesforce
Connect Captiwate with Salesforce to maintain a single source of truth. Map website visitor interactions to existing contacts or create new leads automatically when engaging with first-time visitors.
Pipedrive
Connect Captiwate conversations directly to Pipedrive. Create deals instantly from successful video calls and track visitor engagement through your sales funnel.
Communication platforms
Real-time alerts in the channels your team already watches — with enough context to act in seconds.
Slack
Receive real-time notifications in your designated Slack channels when high-intent visitors land on your website. Alerts include visitor company information, pages viewed, and a direct link to initiate a video call — ensuring your SDRs never miss an opportunity.
🔥 High-intent visitor: Uber — viewing /pricing · 3rd visit this week
Microsoft Teams
Keep your sales team informed with instant Microsoft Teams alerts when valuable prospects visit your site. Notifications include page and visitor information so your team can quickly prioritize outreach and hop on video calls with qualified leads.
Kate Smith from Uber is live on your site — pages: /pricing, /integrations
Calendar & meetings
Bookings made in Captiwate land on everyone’s calendar — with the meeting link ready to go.
Google Calendar
Click-to-meet booking reads real availability from Google Calendar and drops confirmed demos onto both calendars — invites, reminders, and all.
Outlook Calendar
Live on Microsoft? Same one-click flow with Outlook Calendar: real availability, instant invites, and automatic reminders for both sides.
Zoom
Prefer meeting over Zoom? Scheduled follow-ups come with the meeting already created and the link on the invite — one click and everyone is in the room.
Integration guides
What flows where, how routing works and what your team sees — one page per tool.
Identify HubSpot accounts visiting your website
Match visitors to HubSpot companies and contacts, alert the owner, log the call.
Read the guideSend high-intent website visitors to Slack
ICP visitor on pricing → message in #sales-alerts with a one-click video call link.
Read the guideReal-time website visitor alerts for Salesforce
Account status and owner from Salesforce, alerts and bookings written back.
Read the guideFrequently asked questions
Do I need Captiwate if I already use a CRM like HubSpot or Salesforce? +
Yes, Captiwate complements your CRM by capturing leads and converting them into demo bookings, with seamless data synchronization for effective follow-ups.
Do I need technical expertise to set up Captiwate? +
No technical expertise is required; simply copy and paste the provided tracking code into your website’s header. Our support team is also available to assist you if needed.
I already have a chatbot on my website. Can I still use Captiwate? +
Absolutely, Captiwate’s advanced chatbot, powered by the latest OpenAI technologies, can complement or replace your existing chatbot.
I already use marketing analytics (eg. GA4) and product analytics tools (eg. Mixpanel). Why do I also need Captiwate? +
While traditional analytics tools focus on retrospective data, Captiwate enables real-time engagement with potential customers, offering advanced data enrichment like company info and behavior insight tracking.
Is Captiwate GDPR / CCPA compliant? +
Yes. Captiwate is SOC 2 Type II and ISO 27001 certified, and we fully comply with GDPR and CCPA. Additionally, we offer customizable data privacy options to meet the specific needs of your customers.
Your stack, finally in sync
See Captiwate working with your own CRM and channels — a demo built around your website.
Book a demo