Live Video & Chat

Turn High-Intent Visitors into Customers. Instantly.

Strike While The Iron Is Hot

Convert up to 3x more visitors when you engage at their peak interest.

How?

Smart behavioral triggers to identify high-intent moments (pricing page visits, returning visitors, etc.)

No More Scheduling Ping-Pong

Close deals today, not next week.

How?

Instant video calls right through the browser, without any downloads or scheduling links.

Strike While The Iron Is Hot

Meet prospects on their terms, in their comfort zone.

How?

Seamlessly integrated widget that appears exactly when and where it matters the most.

Strike at Peak Interest

Know the exact moment to connect - when they're on your pricing page, when they've returned for the third time, or when they've spent 10+ minutes exploring. 
We tell you when. You close the deal.

Instant Human Connection

Skip the "let's find time next week" dance. One click, and you're face-to-face. No apps. No downloads. 
Just real conversation when it matters most.

Watch Intent Turn to Revenue

Transform "just browsing" into "where do I sign?" 
Our customers see 3x higher conversion rates because timing beats everything.

Your Unfair Advantage

While competitors make prospects fill out forms and wait days for demos, you're already shaking hands and closing deals. Be the company that actually shows up.

See How Many Opportunities You’re Missing

Live Chat: Every Visitor is a Conversation Waiting to Happen

Catch Them Before Competitors Do

If you’re late, your pricing page visitor just became your competitor's customer. Not anymore. Proactively engage high-intent visitors before they bounce to comparison shop.

Perfect Timing, Every Time

Know exactly who to talk to and when - whether they're comparing plans, stuck on a feature, or ready to buy. We spot the signals. You seal the deals.

From "How Can I Help?" to "When Can We Start?"

Transform passive chat boxes into revenue machines. Our customers see 25-30% more demos booked because we help you start the right conversations with the right people.

Human Touch with AI Precision

Not ready for a full conversation? Let AI handle the qualifying while you focus on closing. Seamlessly blend automated and human chat for 24/7 coverage.

Video Call & Chat
Features

Everything You Need to Connect Better (a bit longer text needed here) variety of integrations that keep everyone in your organization aligned and focused.

Visitor Identification

Know who's browsing before they say hello. Company details, past interactions, and behavioral insights at your fingertips

Customize Your Widget

Match your brand perfectly. Choose colors, positions, and messages that feel like a natural part of your site. Your tools, your style.

Activity History

Never lose context. See past conversations, page visits, and engagement patterns. Pick up right where you left off, every time.

Request Contact Info

Sometimes you need to follow up. Capture emails naturally during conversations when visitors are engaged and willing to share.

Message Templates

Consistent, helpful responses every time. Save your best conversation starters and FAQs. Personalize on the fly while maintaining quality.

Configure Availability

Set your team's hours across time zones. Show "online now" only when someone's actually available to help. No more missed connections or frustrated visitors.

Screen Sharing

Show, don't tell. Walk prospects through your product, debug issues together, or review proposals side-by-side. Makes complex conversations simple.

Assign SDR

Route chats to the right expert automatically. Sales gets sales questions, support handles technical queries. Smart routing = happy customers.

Send Demo Booking

Strike while interest is high. Send calendar invites directly through chat. From "tell me more" to "demo scheduled" in seconds.

Save time by using automations

Send automated messages at the right time
Send a booking link
Notifications in Slack/Teams
Automatically call and engage your visitors

Secure & Compliant 
by design

Our system was designed to respect your privacy and security. Captiwate calls are browser-to-browser, and you have a right to control and remove your data as it is detailed in our privacy policy.

General Data Protection Regulation

Our founders are in the EU, meaning that we take pride in ensuring that our services are compliant with GDPR regulations

California Consumer Privacy Act

Captiwate’s policies and processes adhere to the CCPA.

Secure hosting environment

Our hosting providers are SOC 1, 2, 3 & ISO 27001, 27017, 27018 compliant.

Seamless Salesforce and HubSpot Integration

Placeholder text connect your favorite tools and enhance your connection with visitors more.

Frequently Asked
Questions

Do I need Captiwate if I already use a CRM like Hubspot or Salesforce?

Yes, Captiwate complements your CRM by capturing leads and converting them into demo bookings, with seamless data synchronization for effective follow-ups.

Do I need technical expertise to set up Captiwate?

No technical expertise is required; simply copy and paste the provided tracking code into your website’s header. Our support team is also available to assist you if needed.

Is there a free trial?

Yes, we offer a 30-day free trial with full feature access and a forever free plan for small businesses, providing essential tools to get started.

Is Captiwate GDPR / CCPA compliant?

Yes, we fully comply with GDPR and CCPA. Additionally, we offer customizable data privacy options to meet the specific needs of your customers.

I already have a chatbot on my website. Can I still use Captiwate?

Absolutely, Captiwate’s advanced chatbot, powered by the latest OpenAI technologies, can complement or replace your existing chatbot.

Why is it better to engage visitors this way?

Engaging visitors instantly through Captiwate allows you to connect with potential customers at their peak interest, leveraging the crucial moments when they are most likely to respond positively. This method significantly enhances lead conversion rates and outpaces competitors who delay contact.

I already use marketing analytics (eg. GA4) and product analytics tools (eg. Mixpanel). Why do I also need Captiwate?

While traditional analytics tools focus on retrospective data, Captiwate enables real-time engagement with potential customers, offering advanced data enrichment like company info and behavior insight tracking.

Ready to streamline your sales process?

Discover how Captiwate can help you close deals faster.