Live Video & Chat — the Captiwate flagship

Turn high-intent visitors into customers. Instantly.

Your hottest prospect is on your pricing page right now. Launch a face-to-face video call or chat right on the page — no forms, no scheduling ping-pong, no lost deals.

SOC 2 Type II badge ISO 27001 badge SOC 2 Type II · ISO 27001 · GDPR · CCPA
🚀 No downloads · in the browser
🔴 Live on /pricing
3–5×
more demos booked
when you engage buyers at peak interest
higher conversion rates
because timing beats everything
1 click
from browsing to face-to-face
no apps, no downloads, no forms

Timing beats everything

While competitors force prospects through forms and multi-day follow-up, you’re already closing. Be the company that shows up when it matters.

Strike while the iron is hot

3× more conversions when you engage prospects at peak interest.

How?

Smart behavioral triggers spot high-intent moments — pricing page visits, returning visitors, and more.

No more scheduling ping-pong

Close deals today, not next week.

How?

Start face-to-face conversations in seconds, right in the browser.

No forms, no friction, no lost deals

Meet prospects where they are, when they’re ready to buy.

How?

A contextual widget that surfaces at exactly the right high-intent moment.

Video call & chat features

Everything you need to connect with buyers — before, during, and after the call.

Send demo bookings in chat

Strike while interest is high: send calendar invites directly through chat, and capture contact info naturally when visitors are engaged and willing to share. Sometimes you need to follow up — now you can.

S Sam on a call with you
Want a full walkthrough? Pick a time 👇
Demo with Sam · 20 min
Tue 10:30 Tue 2:15 Wed 9:00
Booked · invites on both calendars
“Tell me more” → demo, in seconds

Customize your widget

Match your brand perfectly. Choose colors, positions, and messages that feel like a natural part of your site.

Widget style
Position
S
👋 Need a hand?
Your greeting, your words
🎨 Your brand, your style

Visitor identification

Know who’s browsing before they say hello — company details, past interactions, and behavioral insights at your fingertips.

Activity history

Never lose context. See past conversations, page visits, and engagement patterns — pick up right where you left off.

Message templates

Consistent, helpful responses every time. Save your best conversation starters and personalize on the fly.

Screen sharing

Show, don’t tell. Walk prospects through your product, debug together, or review proposals side-by-side.

Assign the right rep

Route chats to the right expert automatically. Sales gets sales questions, support handles technical queries.

Configure availability

Set your team’s hours across time zones and show “online now” only when someone’s actually there to help.

Every visitor is a potential deal —
start the conversation

Catch them before competitors do

If you’re late, your pricing page visitor just became your competitor’s customer. Proactively engage high-intent visitors before they bounce to comparison shop.

Perfect timing, every time

Know exactly who to engage and when: comparison shoppers, prospects stuck on a feature, buyers ready to close. We spot the signals. You close the deals.

From “how can I help” to “when can we start”

Turn passive chat boxes into qualified pipeline. Our customers book 25–30% more demos because they start the right conversations with the right people.

Human touch with AI precision

Not ready for a full conversation? Let AI handle qualification while you focus on closing. Mix automated and human chat for 24/7 coverage without burning out your team.

Save time with automations

Let Captiwate do the busywork so your reps only step in when it counts.

Send automated messages at the right time
Send a booking link
Get notifications in Slack & Teams
Automatically call and engage your visitors

Secure & compliant by design

Captiwate calls are browser-to-browser, and you have the right to control and remove your data as detailed in our privacy policy.

SOC 2 Type II badge ISO 27001 badge

SOC 2 Type II & ISO 27001

Our security controls are independently audited to the highest industry standards.

GDPR

Built in the EU — our services are fully compliant with GDPR regulations.

CCPA

Captiwate’s policies and processes adhere to the California Consumer Privacy Act.

Secure hosting

Our hosting providers are SOC 1, 2, 3 & ISO 27001, 27017, 27018 compliant.

Frequently asked questions

Do I need Captiwate if I already use a CRM like HubSpot or Salesforce?

Yes, Captiwate complements your CRM by capturing leads and converting them into demo bookings, with seamless data synchronization for effective follow-ups.

Do I need technical expertise to set up Captiwate?

No technical expertise is required; simply copy and paste the provided tracking code into your website’s header. Our support team is also available to assist you if needed.

Is there a free trial?

No, a free trial is not available today. We do offer a fully customized demo built around your website so you can experience how Captiwate would work on your live site before committing.

Is Captiwate GDPR / CCPA compliant?

Yes. Captiwate is SOC 2 Type II and ISO 27001 certified, and we fully comply with GDPR and CCPA. Additionally, we offer customizable data privacy options to meet the specific needs of your customers.

I already have a chatbot on my website. Can I still use Captiwate?

Absolutely, Captiwate’s advanced chatbot, powered by the latest OpenAI technologies, can complement or replace your existing chatbot.

Why is it better to engage visitors this way?

Engaging visitors instantly through Captiwate allows you to connect with potential customers at their peak interest, leveraging the crucial moments when they are most likely to respond positively. This method significantly enhances lead conversion rates and outpaces competitors who delay contact.

I already use marketing analytics (e.g. GA4) and product analytics tools (e.g. Mixpanel). Why do I also need Captiwate?

While traditional analytics tools focus on retrospective data, Captiwate enables real-time engagement with potential customers, offering advanced data enrichment like company info and behavior insight tracking.

See how much pipeline you’re
leaving on the table

Start converting engaged visitors into buyers today — with a demo built around your own website.

Book a demo
No free trial games — a real walkthrough on your site.