Captiwate

Your Customers,

Not Your Budget

All the features you need for inbound,
at half the cost of Rep.ai (Formerly Servicebell)
Get Started

Why choose Captiwate?

Focus on inbound visitors

Rep.ai’s parallel dialer serves specific outbound motions, while we focus on providing value for converting inbound visitors.

Cost effective

Captiwate offers a comprehensive customer engagement platform that almost matches Rep.ai feature-for-feature, but at a fraction of the cost.

Start for Free

Captiwate lets you start for free up to 100 accounts, allowing you to try if our solution is a good fit for you. Rep.ai requires an upfront commitment for an annual contract, shutting the door on smaller companies and startups.

Pricing That’s Affordable

In short, for inbound purposes, not only does Captiwate get let you start for free: our full set up costs less than 50% of offers by enterprise vendors.
See Pricing

How Captiwate and Rep.ai Really Measure Up?

Feature
Captiwate
Rep.ai
(Formerly Servicebell)
Live Chat
Visitor reveal
Intent data
Video Calls
Screen Sharing 

AI-Powered Chatbots

Integration Capabilities
Free Plan
Pricing
$249/mo
$2,000/mo

Get started in three easy steps

It's that simple. No lengthy setup process, no hidden fees.

1. Sign up for a free trial and integrate our script

2. Start revealing your visitors and score them based on intent

3. Start turning them into pipeline quickly and reliably

Frequently Asked
Questions

Do I need Captiwate if I already use a CRM like Hubspot or Salesforce?

Yes, Captiwate complements your CRM by capturing leads and converting them into demo bookings, with seamless data synchronization for effective follow-ups.

Do I need technical expertise to set up Captiwate?

No technical expertise is required; simply copy and paste the provided tracking code into your website’s header. Our support team is also available to assist you if needed.

Is there a free trial?

Yes, we offer a 30-day free trial with full feature access and a forever free plan for small businesses, providing essential tools to get started.

Is Captiwate GDPR / CCPA compliant?

Yes, we fully comply with GDPR and CCPA. Additionally, we offer customizable data privacy options to meet the specific needs of your customers.

I already have a chatbot on my website. Can I still use Captiwate?

Absolutely, Captiwate’s advanced chatbot, powered by the latest OpenAI technologies, can complement or replace your existing chatbot.

Why is it better to engage visitors this way?

Engaging visitors instantly through Captiwate allows you to connect with potential customers at their peak interest, leveraging the crucial moments when they are most likely to respond positively. This method significantly enhances lead conversion rates and outpaces competitors who delay contact.

I already use marketing analytics (eg. GA4) and product analytics tools (eg. Mixpanel). Why do I also need Captiwate?

While traditional analytics tools focus on retrospective data, Captiwate enables real-time engagement with potential customers, offering advanced data enrichment like company info and behavior insight tracking.