Captiwate your customers, not your budget
All the features you need, with humans at the helm — for a third of Qualified’s cost.
Why choose Captiwate?
Focus on real-time engagement
While Qualified bets big on AI assistants, we believe in immediate human connections. We focus on enabling genuine conversations when prospects are most engaged.
Cost effective
Captiwate offers enterprise-grade capabilities at a fraction of the cost. While Qualified starts at $40k/year (often reaching $60–100k), our full feature set costs significantly less.
Not enterprise-only
Unlike Qualified’s enterprise-only approach, our entry tier starts at $15,000/year for up to 20,000 monthly visitors — with unlimited seats and unlimited conversations included, so the price does not move as your team grows.
Pricing that won’t break the bank
In short, for real-time sales capabilities, our full platform starts at $15,000/year against Qualified’s $40,000+ entry point — and we charge on the size of your funnel rather than the size of your team.
While Qualified has pivoted hard to having Piper the AI SDR as their flagship sales product, we believe that for conversations that really matter, you need to put humans first.
How Captiwate and Qualified really measure up
| Feature | Captiwate | Qualified |
|---|---|---|
| Live Chat | Included | Included |
| Screen Sharing | Included | Included |
| Visitor Identification | Included | Included |
| CRM Integration | Hubspot, Pipedrive | Salesforce only |
| AI SDR | Human-Led Sales | Piper, the AI SDR |
| Simple Pricing | Included | Not applicable |
| Enterprise Support | Included | Included |
| Pricing | Starting from $15,000/yr | From $40,000+/yr |
Swipe sideways to see both columns →
“One thing that should get any business excited about Captiwate is when there is a call coming from a visitor. A user is calling the website — that is pretty cool, and that is the dopamine hit.”
Get started in three easy steps
It’s that simple. No lengthy setup process, no hidden fees.
Book a demo and integrate our script
Start revealing your visitors and score them based on intent
Start turning them into pipeline quickly and reliably
Frequently asked questions
Do I need Captiwate if I already use a CRM like Hubspot or Salesforce?
Yes, Captiwate complements your CRM by capturing leads and converting them into demo bookings, with seamless data synchronization for effective follow-ups.
Do I need technical expertise to set up Captiwate?
No technical expertise is required; simply copy and paste the provided tracking code into your website’s header. Our support team is also available to assist you if needed.
How does pricing work?
Plans are annual and priced on your monthly visitor volume rather than seats: Grow is $15,000/year up to 20,000 visitors, Scale is $30,000/year from 20,000 to 100,000, and Unlimited is custom above that. Unlimited seats, conversations and identified companies are included at every tier.
Is Captiwate GDPR / CCPA compliant?
Yes, we fully comply with GDPR and CCPA. Additionally, we offer customizable data privacy options to meet the specific needs of your customers.
I already have a chatbot on my website. Can I still use Captiwate?
Absolutely, Captiwate’s advanced chatbot, powered by the latest OpenAI technologies, can complement or replace your existing chatbot.
Why is it better to engage visitors this way?
Engaging visitors instantly through Captiwate allows you to connect with potential customers at their peak interest, leveraging the crucial moments when they are most likely to respond positively. This method significantly enhances lead conversion rates and outpaces competitors who delay contact.
I already use marketing analytics (eg. GA4) and product analytics tools (eg. Mixpanel). Why do I also need Captiwate?
While traditional analytics tools focus on retrospective data, Captiwate enables real-time engagement with potential customers, offering advanced data enrichment like company info and behavior insight tracking.
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Switching from Qualified? Migration included.
We take care of teams coming from Qualified — financially and during the move. Bring your current setup to a 30-minute walkthrough on your own website and leave with a plan.
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