Captiwate vs RevenueHero

Book the meeting before the form

RevenueHero does the moment after a form submit very well: qualify, route, show the right rep’s calendar. Captiwate starts earlier — identify the company as it lands, talk to them live on video or chat, and book in one click when the rep is busy. No form required.

Captiwate Sales-first
RevenueHero
Live video & chat with visitors
Account + person-level visitor ID
Unlimited seats, one price
Full comparison below ↓
🙋 Before the form, not after
💺 No per-user licences

Why choose Captiwate?

Engage before the form exists

Most high-intent visitors never submit. Captiwate identifies the company on arrival, alerts the right rep in Slack or Teams and lets them start a live conversation — the form becomes optional.

Routing is included; humans are the point

Traffic segmenting and automation flows ship on every Captiwate plan, lead routing rules on Scale and up. The difference is where the lead goes: to a rep who can talk now — on video, with co-browsing — not only to a calendar.

Pay for traffic, not reps

RevenueHero charges a platform fee plus a per-user price for every rep who gets meetings. Captiwate is priced on monthly visitors from $15,000/year, with unlimited seats, conversations and identified companies.

Feature comparison

RevenueHero begins when the form is submitted; Captiwate begins when the visitor arrives. The table shows what each vendor lists on its own pages.

Feature Captiwate RevenueHero
Instant booking from a form submit Click-to-Meet, one click Calendar shown on submit, no redirect
Qualification & routing rules Segmenting on every plan; routing rules on Scale and up Round robin, account-owner matching, territories
Identification of anonymous visitors (company & person) Included Enrichment of submitted forms — add-on from $30/month
Live video call from the website Included Not listed publicly
Live chat & AI chat, 24/7 Included Booking inside third-party chat widgets
Co-browsing Included Not listed publicly
HubSpot & Salesforce sync Two-way HubSpot, Salesforce, Attio
Slack alerts Slack & Microsoft Teams Slack integration listed
Trial Custom demo on your own site 14-day free trial
Seats & pricing From $15,000/year by monthly visitors — unlimited seats From $79/month platform fee + $25 per user/month billed yearly

Last verified 2026-09-03 against revenuehero.io/pricing and revenuehero.io. “Not listed publicly” means the feature does not appear on those pages — confirm with RevenueHero before deciding. Captiwate details are from our pricing page.

Pricing: platform fee + users vs one number

RevenueHero’s bill is a platform fee plus a licence for every rep who gets meetings. Captiwate’s is one number — your monthly visitor volume — with the whole team included.

Captiwate
  • Grow: $15,000/year, up to 20,000 monthly visitors
  • Scale: $30,000/year, 20,000–100,000 visitors
  • Unlimited: Custom, 100,000+ visitors
  • Unlimited seats, conversations, identified companies and co-browsing on every plan

Annual plans. No free trial — we build a demo on your own website instead.

RevenueHero
  • Inbound Essentials: $79/month platform fee + $25 per user/month billed yearly ($99 + $35 monthly)
  • Inbound Enterprise: $79/month platform fee + $35 per user/month billed yearly ($99 + $45 monthly)
  • Outbound & Lite: separate per-user plans (Lite from $15 per user/month)
  • Add-ons: Spam Prevention $30/month; Native Enrichment from $30/month (0–200 credits)
  • Billed only for users who get meetings booked — no admin licences
  • 14-day commitment-free trial

Prices as displayed on revenuehero.io/pricing on 2026-09-03.

Which one fits your team?

Both are good at their job — they are just different jobs. Pick by where your leads get stuck.

Inbound volume is high and the real problem is who gets which lead RevenueHero
Most of your best visitors never fill in the form Captiwate
RevOps needs fuzzy matching, fallback redistribution and rules it can explain RevenueHero
Reps should talk to visitors on video while they are on the pricing page Captiwate
You already have a chat tool and only need booking inside it RevenueHero
You would rather pay for traffic than per rep Captiwate
Customer story · Salesforge

“One thing that should get any business excited about Captiwate is when there is a call coming from a visitor. A user is calling the website — that is pretty cool, and that is the dopamine hit.”

Frank Sondors
Frank Sondors
CEO, Salesforge
Read the story →

Frequently asked questions

What does RevenueHero actually do?

RevenueHero’s own line is “lead routing and scheduling you can finally explain”. When a prospect submits a form (or books inside a chat widget), it qualifies them on company data, matches them to an account owner or round-robins to a rep, and shows that rep’s calendar without a redirect — then logs the outcome to HubSpot, Salesforce or Attio. It is a strong post-form product.

Where does Captiwate start?

Before the form. Captiwate identifies the company and person on arrival, scores intent, alerts the rep, and lets them open a live video or chat conversation while the visitor is still on the page — with co-browsing and one-click booking as part of the same flow.

Does Captiwate route leads too?

Yes. Traffic segmenting and automation flows are on every plan; lead routing rules (round robin, account-owner matching) come with Scale and above. If you need fuzzy matching, custom property matching and fallback redistribution, those sit on RevenueHero’s Enterprise plan — routing depth is its home turf.

How does the pricing compare?

RevenueHero Inbound Essentials is a $79/month platform fee plus $25 per user/month billed yearly ($99 plus $35 monthly); Inbound Enterprise is $79 plus $35 per user/month yearly. You pay for every rep who receives meetings. Captiwate is priced on monthly visitors — Grow $15,000/year up to 20,000, Scale $30,000/year up to 100,000, Unlimited custom — with unlimited seats, conversations and identified companies.

Can we run both?

You can: RevenueHero on the form for routing depth, Captiwate on the page for the visitors who never get that far. Captiwate’s Click-to-Meet also books into Google Calendar and Outlook with the CRM record created automatically, so check whether one tool is enough before paying for two.

Is there a free trial?

RevenueHero offers a 14-day commitment-free trial. Captiwate does not — we build a demo on your own website so you see real traffic identified and engaged before you commit, and migration from your current tool is covered.

Want the numbers first? See pricing →

Switching from RevenueHero? Migration included.

We take care of teams coming from RevenueHero — financially and during the move. Bring your current setup to a 30-minute walkthrough on your own website and leave with a plan.

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