HubSpot integration · two-way sync

Identify HubSpot accounts visiting your website

Captiwate identifies the company and person behind every visit, matches them to your HubSpot records and alerts your team while they’re still on the site. Contacts, companies, intent signals, bookings and call transcripts sync both ways — no copy-paste.

Included in every plan · SOC 2 Type II · ISO 27001 · GDPR · CCPA
Captiwate HubSpot connected
Captiwate live session
kate.smith@uber.comICP 94Intent: pricingCall transcript
two-way sync
HubSpot Contact created
Salesforce Call logged
🔁 No copy-paste · it syncs itself
⚡ synced in real time

What lands in HubSpot — and what comes back

Every conversation, contact and booking ends up in the CRM your team already works in — automatically, and in both directions.

Captiwate → HubSpot

Contacts and companies, created and kept current

Identified visitors become contacts and companies in HubSpot. Returning visitors are recognized and their engagement history keeps building on the record.

Contact created
Company matched
Engagement synced
Captiwate → HubSpot

Intent signals, calls and bookings

Pricing-page visits and other intent signals, chat and video conversations, call transcripts and demo bookings land in HubSpot for follow-up — no manual notes.

Intent signal saved
Transcript saved
Demo booked
HubSpot → Captiwate

HubSpot context next to the live visitor

Past interactions, deal history and account status show up beside the visitor while they browse, so every conversation starts with complete context.

Deal · Evaluation
Last touch · 3 weeks
Owner · Sam K.

From anonymous visit to HubSpot record in three moves

Connect once. From then on, records write themselves while your reps talk to the people behind them.

01 Connect

Add the snippet, connect HubSpot

Adding Captiwate to your website is a single JavaScript snippet, similar to Google Analytics. Connect your HubSpot account and our team handles the full setup — most customers are live within minutes.

One JS snippetNo developer needed
02 Identify

Match every visit to a HubSpot record

Captiwate reveals the company and person behind each visit and scores their intent, then matches them to your existing HubSpot contacts and companies — before they fill out a form.

CompanyPersonIntent score
03 Alert & sync

Alert the team, write it back

Automation flows notify your team in Slack or Microsoft Teams when a HubSpot account is on the site. The conversation, transcript and booking write back to HubSpot on their own.

Slack / Teams alertTwo-way sync
2-way
HubSpot sync
data flows in both directions
0
manual data entry
records write themselves
<1 min
speed to lead
talk while intent is at its peak

HubSpot questions, answered

Do I need Captiwate if I already use HubSpot?

Yes. Captiwate complements your CRM by capturing leads and converting them into demo bookings, with seamless data synchronization for effective follow-ups.

What does Captiwate sync to HubSpot?

Conversations, identified companies and contacts, intent signals, meeting bookings and call transcripts flow into HubSpot automatically. The sync runs in both directions, so past interactions, deal history and account status are visible while the visitor is on your site.

Does Captiwate recognize visitors who are already in HubSpot?

Yes. Captiwate automatically matches visitors to your existing CRM records, so you see past interactions, deal history and account status before you say hello.

Can I get an alert when a HubSpot account is on my site?

Yes. Automation flows send instant Slack or Microsoft Teams notifications when a matched account visits, and route the alert to the right rep based on territory, availability or account ownership.

Do I need a developer to set it up?

No. Adding Captiwate to your website is a single JavaScript snippet, similar to Google Analytics. Our team handles the full setup — most customers are live within minutes with no engineering resources required.

Is the HubSpot integration included in every plan?

Yes. CRM sync with HubSpot and Salesforce is included in every Captiwate plan, alongside Slack, Microsoft Teams, Google Calendar, Outlook Calendar and Zoom.

Is Captiwate GDPR / CCPA compliant?

Yes. Captiwate is SOC 2 Type II and ISO 27001 certified, and we fully comply with GDPR and CCPA. Additionally, we offer customizable data privacy options to meet the specific needs of your customers.

See your HubSpot accounts while they browse

A demo built around your website and your HubSpot — bring the person who owns HubSpot, they’ll have the most questions.

Book a demo
No rip-and-replace — Captiwate joins the tools you already use.