Send high-intent website visitors to Slack
Captiwate spots high-intent visitors as they browse and posts an alert in your Slack channel with the company, the person, the pages they’re on and a direct link to start the video call. Your SDRs act in seconds — not business days.
🔥 High-intent visitor: Kate Smith (Uber) — viewing /pricing · 3rd visit this week
What lands in Slack — and what your team does with it
Real-time alerts in the channel your team already watches — with enough context to act in seconds.
Who’s on the site, with context
Every alert carries the visitor’s company, the person when identified, the pages they viewed and the intent signal that fired — a pricing-page visit, a third visit this week, an enterprise account on competitor pages.
The right channel, the right rep
Alerts post to the Slack channels you designate. Automation flows route them by page, visitor profile or territory, and can ping the rep who owns the account.
One click to the conversation
A direct link in the alert starts the video call. If nobody reacts, the flow escalates on its own — chat message, automated call, booking link — until the conversation happens.
From page view to Slack ping in three moves
Connect once, set the triggers, and let the flow do the watching — around the clock.
Connect Slack, pick your channels
Connect your workspace and designate the channels that should receive alerts — one for the whole team or one per segment. Adding Captiwate to your site is a single JavaScript snippet.
Decide what fires an alert
Use automation flows to set the triggers: pricing or demo page visits, returning visitors, company size, location or industry, business hours. Route each one to a channel or to the rep who owns the account.
Join the call from the alert
Reps see who it is and what they’re looking at, then start the video call straight from Slack. If the alert is ignored, the flow escalates: chat message, automated call, booking link.
Slack questions, answered
What does a Captiwate Slack alert contain?
The visitor’s company information, the person when identified, the pages they viewed, the intent signal that fired and a direct link to initiate a video call — enough context to act in seconds.
Can I send different alerts to different Slack channels?
Yes. Alerts go to the Slack channels you designate, and automation flows route them by page visited, visitor profile such as company size, location or industry, or by territory and account ownership.
Can a rep join the call straight from Slack?
Yes. Every alert includes a direct link to initiate a video call with the visitor, so your SDR is talking to them while they’re still on the page.
We use Microsoft Teams, not Slack. Does that work?
Yes. Captiwate sends the same instant alerts to Microsoft Teams, with page and visitor information so your team can prioritize outreach and hop on video calls with qualified leads.
What happens if nobody reacts to the alert?
Flows don’t stop at the first touch. If a notification is ignored, the next step fires automatically — a chat message, an automated call, then a booking link — until the conversation happens.
Is the Slack integration included in every plan?
Yes. Slack and Microsoft Teams alerts are included in every Captiwate plan, alongside CRM sync with HubSpot and Salesforce, Google Calendar, Outlook Calendar and Zoom.
Do I need a developer to set it up?
No. Adding Captiwate to your website is a single JavaScript snippet, similar to Google Analytics. Our team handles the full setup — most customers are live within minutes with no engineering resources required.
The pieces behind the Slack play
Identify, alert, sync — each step runs on a Captiwate product. Dig into the details on their own pages.
All integrations
HubSpot, Salesforce, Pipedrive, Slack, Microsoft Teams, Google & Outlook Calendar and Zoom — two-way sync built in.
Explore All integrationsAutomation Flows
Decide what triggers an alert, who gets it and what happens if nobody reacts — triggers, conditions and actions, no code.
Explore Automation FlowsVisitor Identification
See the company and person behind every visit and score their intent — before they fill out a form.
Explore Visitor IdentificationPut your next deal in the channel
See a Slack alert fire for a real visitor on your own website — a demo built around your site, your channels and your team.
Book a demo