G2 Rating
4.4
Pricing
Included in HubSpot Marketing Hub from $800/month
Best For
Teams already on HubSpot that want conversational tools without adding another vendor.
HubSpot Conversations is the native live chat and chatbot tool built into HubSpot's CRM — letting teams engage website visitors, qualify leads, and route conversations without leaving the HubSpot ecosystem.
• Live chat and chatbot builder natively inside HubSpot
• Automated lead qualification and routing
• Meeting scheduling via chat
• Shared inbox across sales, marketing, and support
• Full HubSpot CRM data in every conversation
If you're already paying for HubSpot Marketing Hub, Conversations is a no-brainer — it's included and well-integrated. As a standalone conversational marketing tool, it's not best-in-class. But for HubSpot shops that don't want to manage another vendor, it's good enough.
You've done the research. Now see how real-time buyer engagement fits alongside the tools you're already using.
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