Visitor Tracking & Live Chat

Zoho SalesIQ reviewed

One of the 10 tools in our Sales Engagement Platforms list. Here’s what Zoho SalesIQ does, its key features, pricing and who it’s best for — plus an honest take from the Captiwate team.

★ 4.4 on G2 ✍️ Reviewed by the Captiwate team
Zoho SalesIQ logo
Zoho SalesIQ
Visitor Tracking & Live Chat
G2 Rating
4.4
Pricing
Free tier available; paid from $7/operator/month
Best For
Teams on Zoho CRM that want visitor identification and live chat without paying for a separate platform.
At a glance
Use Case
Visitor Tracking & Live Chat
G2 Reviews
756
Last Reviewed
May 5, 2026

What Zoho SalesIQ does

Zoho SalesIQ is a visitor tracking and live chat platform built into the Zoho ecosystem, helping B2B sales teams identify, engage, and qualify website visitors in real time.

Key features

Real-time visitor tracking and identification

Live chat with proactive engagement triggers

Zobot AI chatbot builder

Deep Zoho CRM integration

Mobile SDK for in-app chat

Our take
We publish this list and have a product in this space — here's our honest read

Captiwate's take

Zoho SalesIQ is exceptional value if you're in the Zoho ecosystem — visitor tracking, live chat, and a basic chatbot for as little as $7/operator/month. Outside of Zoho, the integration story weakens and the interface feels dated compared to Intercom or Qualified. Best suited to budget-conscious teams already invested in Zoho.

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