G2 Rating
4.9
Pricing
From ~$42,000/year (Premier); enterprise typically $60,000-$100,000+/year
Best For
Enterprise B2B teams on Salesforce that want to convert inbound website traffic into pipeline.
Qualified is a Salesforce-native conversational marketing platform that identifies high-intent website visitors and connects them with sales reps via AI chat, live video, and meeting booking.
• Real-time visitor identification and intent scoring
• AI chatbot (Piper) for 24/7 lead qualification
• Live chat and video calling for human handoffs
• Meeting scheduling directly from chat
• Deep Salesforce integration
Qualified is the category standard for Salesforce-heavy enterprise teams. Piper, their AI SDR agent, is genuinely capable. Important note: Salesforce announced a definitive agreement to acquire Qualified in late 2025 — future product direction may shift post-acquisition. Requires Salesforce CRM — HubSpot teams cannot use it at all. At $42K+ per year, the TCO including Salesforce, implementation, and add-ons typically reaches $95K-$165K in year one.
You've done the research. Now see how real-time buyer engagement fits alongside the tools you're already using.
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