G2 Rating
N/A
Pricing
Contact for pricing
Best For
B2B SaaS and high-ticket sales teams that want cobrowsing combined with live video, real-time chat, and visitor identification in one platform.
Captiwate is the only cobrowsing platform built for B2B sales — combining cobrowsing, live video, and visitor identification to let sales teams engage high-intent website visitors in real time before they bounce.
• Cobrowsing initiated by sales reps on high-intent visitor sessions
• Live video calling alongside cobrowsing for full sales presence
• Real-time visitor identification to trigger the right conversations
• Instant chat for lower-friction initial engagement before escalating to cobrowse
• Meeting scheduling directly from the conversation
Every other tool on this list was built for customer support. Captiwate was built for sales. The difference is fundamental — support cobrowsing is reactive (customer has a problem, agent helps). Captiwate's cobrowsing is proactive — your team sees a high-intent visitor on your pricing page and initiates a live cobrowsing session before they leave. Combined with live video, instant chat, and visitor identification, it's the only cobrowsing tool designed to generate pipeline rather than reduce support tickets. We're the publisher of this list and we have a product in this space — take our take with appropriate context.
You've done the research. Now see how real-time buyer engagement fits alongside the tools you're already using.
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