G2 Rating
4.7
Pricing
Free tier; paid from $12/technician/month
Best For
Teams already on Zoho that want cobrowsing built into their existing remote support and CRM workflow.
Zoho Assist includes cobrowsing as part of its remote support suite — an affordable, GDPR-compliant option for teams already in the Zoho ecosystem who want cobrowsing without adding a standalone vendor.
• Cobrowsing integrated into Zoho Assist remote support sessions
• Annotation, laser pointer, and remote control within shared sessions
• Works across desktop browsers and mobile devices without downloads
• GDPR-compliant with field masking for sensitive data
• Deep integration with Zoho CRM and Zoho Desk
Zoho Assist's cobrowsing is a solid, affordable option for teams already in the Zoho ecosystem. It's not the most feature-rich standalone cobrowsing tool — the annotation and control features are more basic than Cobrowse.io or Surfly — but the tight integration with Zoho CRM and the affordable pricing make it a natural choice for SMBs that don't want to add another vendor. Outside of Zoho, the case for it weakens considerably.
You've done the research. Now see how real-time buyer engagement fits alongside the tools you're already using.
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