Fullview reviewed
One of the 10 tools in our Sales Engagement Platforms list. Here’s what Fullview does, its key features, pricing and who it’s best for — plus an honest take from the Captiwate team.
What Fullview does
Fullview is a modern cobrowsing platform combining inbound session requests, session replay, and console log capture — built for B2B SaaS support and success teams that want cobrowsing without enterprise implementation complexity.
Key features
Inbound cobrowsing — customers can request a live session with your team
Session replay with console log capture for troubleshooting
Conversational AI for sentiment analysis during sessions
Annotation and highlighting tools for agent guidance
No-download setup with a lightweight JavaScript snippet
Captiwate's take
Fullview is the most modern-feeling cobrowsing tool on this list — clean UI, fast setup, and the inbound cobrowsing feature (where customers can initiate a session with your team) is a genuinely useful inversion of the typical model. The session replay and console log capture make it useful for both support and product teams. Well-suited to B2B SaaS companies that want cobrowsing for onboarding and technical support without enterprise implementation complexity.
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