Software Lists / Sales Engagement Platforms / Glance

Glance

Enterprise Guided CX
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G2 Rating
4.6
Pricing
Contact for pricing
Best For
Large enterprises and Fortune 500 companies that want battle-tested cobrowsing with a proven ROI track record across complex tech stacks.
Category
Sales Engagement Platforms
Use Case
Enterprise Guided CX
G2 Reviews
28
Last Reviewed
May 5, 2026

What Glance does

Glance is a pioneer in enterprise cobrowsing, trusted by Fortune 500 financial services and insurance companies for secure, DOM-based real-time customer collaboration — with proactive session initiation and 394% proven ROI.

Key features

• DOM-based cobrowsing with full-fidelity rendering across any web session

• Proactive session initiation triggered by business rules and AI signals

• Screen sharing, mobile camera streaming, and cobrowsing in one platform

• ISO 27001 and SOC 2 Type 2 compliance for enterprise security

• API and SDK integration with any CRM, CCaaS, or custom system

We publish this list and have a product in this space — here's our honest read

Captiwate's take

Glance is a pioneer — one of the earliest DOM-based cobrowsing platforms and still the preferred choice for large financial services and insurance enterprises. The 394% ROI claim is backed by real enterprise deployments. The trade-off is that it's built for the largest, most complex enterprise environments — implementation requires IT involvement and the product isn't self-serve. Not the right tool for SMBs or fast-moving sales teams.

Last reviewed
May 5, 2026

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